FAQ - Frequently Asked Questions
Cozumel Mexico Rentals

Can I find a rental for Cozumel Carnival?

Cozumel Seaside Retreats has rentals available for Cozumel Carnaval. Carnaval events are ongoing throughout February 26th, The final event is on March 4th, 7:00pm, in the Parque Benito Juarez. Carnival closes with an Awards Ceremony and the Burning of "Juan Carnaval".

What documents do I need to travel to Mexico?

Since March 1, 2010, all U.S. citizens – including children – have been required to present a valid passport or passport card for travel beyond the “border zone” into the interior of Mexico. The “border zone” is generally defined as an area within 20 to 30 kilometers of the border with the U.S., depending on the location. Regardless of the destination in Mexico; however, all U.S. citizens age 16 or older must present a valid U.S. passport book or passport card to re-enter the U.S. by land. A passport book is required to return to the United States via an international flight. Travelers with passports that are found to be washed, mutilated or damaged may be refused entry to Mexico and returned to the United States.

 Please check the United States State Dept. web page. http://www.state.gov/travel/

How do I get to Cozumel?

Continental and American Airlines are 2 major carriers that fly directly to Cozumel via Houston and Dallas TX.

Most reasonable flights are available through local charter companies; please contact a local travel agent and specifically ask for charter flights to Cancun or Cozumel.

We do handle air reservation on charter flights from Italy to Cancun, please inquire.

Cancun arrival flights will need to take a shuttle minivan (you can reserve it with us) to Playa del Carmen (40 miles south of Cancun) and travel by ferry to the island of Cozumel. The ferry ticket is $12.00 per person.

Ferry schedules:

Please Check Ultramar: Routes and TimeTables

Please Check Mexico Waterjets: Routes and Departures

How can I get to my rental home from Cozumel airport and back?

The only way to get from the airport to your home is either via an airport van or via a rental car. The current rate for an airport van to all homes on the north side is $12.00usd per passenger. On the way back you can take a cab, rates vary depending on the number of passengers:

1-8pax from $7usd to $16usd.

Are there many towns in Cozumel?

San Miguel is the only town on the island and it is located on the west side as all our homes. The east side is the jungle side of Cozumel and features white sandy beaches facing the open Caribbean.

How much is a cab for and from town to the north?

Rates vary depending on the number of passengers: 1-8pax from $7usd to $16usd.

Cook Service and babysitting service:

While you are on vacation, we can recommend services that will free up some time for you to spend relaxing and enjoying Cozumel. Please inquire with us.

Are there American style grocery stores?

There are several supermarkets but one of the easiest to find is Mega. It’s located on the waterfront in front of Barracuda hotel. Chedraui is another supermarket just down the road from Mega.  For some of the best fruit and vegetables, you might want to try the local market which is located in the center of town.  For the quick fixes there is a small shop, Sedena, at the intersection of the Airport Blvd. and the Ocean Blvd.

Can I have internet access from home?

Most of our homes and condos now offer free access to wireless internet service; many actually have broadband internet access included at no extra charge.

Where can I make long distance calls?

Many of our properties now offer FREE long distance calling via VOIP internet phones. Please inquire.


All prices are in US dollars and subject to change.

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