Cozumel Seaside Retreats
U.S. (Payment Information)
(863) COZUMEL calling from US
(987) 120-5353 calling from Mexico
We sincerely hope your vacation is an enjoyable one.
The initial payment amount (50% of the rental plus tax) is payable at
the time of the reservation. time of the reservation. The entire remaining balance is due 45 days
prior to your arrival date. If payment is not received by due date, then the
reservation is subject to immediate cancellation.
By submitting the down payment for your reservation you are agreeing to all the terms set in the rental agreement.
Payments are refundable only if we can re-rent the property. If you must cancel,
your payments will be forfeited unless the property is re-rented at the same rate,
for the exact dates. If we are able to re-rent the property you will receive a full
refund, less a $150 cancellation fee. If an emergency occurs and you must
cancel, please call 863-COZUMEL and every effort will be made to re-rent the
property so we can offer you a full refund.
Trip Cancellation Insurance
We strongly suggest that you consider purchasing trip cancellation insurance for
your reservation. It can protect you against many unforeseen circumstances. . .
There are many vendors of trip cancellation insurance, including, but not limited
We offer this information as a starting point for your own research and should not
constitute a recommendation. You can also consult your insurance agent.
Rentals to family groups and responsible adults only
Any guests under 25 years of age must be accompanied by parent or legal
guardian. Cozumel Seaside Retreats, Inc will not rent to high school or college
groups, even if they are chaperoned by adults. Cozumel Seaside Retreats, Inc
reserves the right to immediately terminate or reject rental, without refund, if in
our opinion the tenant has violated these policies or determines, in Agentís sole
discretion, that the conduct of tenant(s) are detrimental to the property.
Losses and Damages
Guest will be responsible for all damage and loss to the property during their stay
and will be required to keep the property secure and locked at all times. Guest
agrees to surrender the property in the same condition as at commencement of
the rental period and agree to be responsible for excessive cleaning, repair and
housekeeping expenses caused by Guest. An inventory and inspection will occur
after every rental and Guest agrees that the credit card on file may be charged
after the rental for additional repairs and charges, accidental damage or
breakage in excess of $10, missing items (towels, sheets, DVDs, etc), or
damages to the property or the common areas. Neither Agent nor the property
Owner shall be responsible for missing or stolen property of any Guest and
Guests are asked to use the property safe to store money, tickets, travel
documentation, jewelry and other valuables at all times. If a safe is not available
or operational, please contact Cozumel Seaside Retreats for assistance.
Please note the Maximum Occupancy of the property. Exceeding the Maximum
Occupancy at any time, with either overnight guests or day guests is not
permitted without express written approval due to property owner requirements,
health regulations, building codes, and other. Plan a large enough (occupancy)
property for the total number of your anticipated guests. Parties, weddings,
functions of any sort, involving added guests, necessitate express written
permission of Cozumel Seaside Retreats, Inc. If you exceed the number of
guests the property was reserved for you will be required to pay an additional
guest charge, or in the case of exceeding the maximum capacity you will be
required to find alternate accommodations for the extra guests.
Construction of new attractions and accommodations often occurs in resort
areas. We cannot move people, make rate adjustments or rebates for
inconvenience due to construction, road repair, etc.
The risk of your particular vacation at your particular time of year actually being
disrupted by a Hurricane is statistically very low. But just in case you are still
concerned, Cozumel Seaside Retreats as part of our commitment to total guest
satisfaction, offers you our Hurricane Guarantee to put your mind at ease.
1. If you are holding a confirmed reservation and are unable to travel to Cozumel because of the closing of the Cozumel Airport or the Island due to implementation of our National Hurricane Plan we will allow you to reschedule and we will credit 100% of your payments towards a future reservation in any property offered by Cozumel Seaside Retreats. This credit has a three year limitation.*
2. If you are currently on Cozumel and a hurricane is predicted to impact the island we may require that you depart the island early. If this occurs we will credit 100% of the dollar value of the lost vacation days towards a future reservation in any property offered by Cozumel Seaside Retreats. This credit has a three year limitation.*
3. If prior to your Check-in Date the property you have reserved is rendered not-habitable, or public utilities on Cozumel Island are not operational, we will credit 100% of your payments towards any other property offered by Cozumel Seaside Retreats that is available. Alternatively we will credit 100% of your payments towards a future reservation in any property offered by Cozumel Seaside Retreats. This credit has a three year limitation.*
*A hurricane is defined/validated by the National Hurricane Center, typically a tropical cyclone
in which the maximum sustained surface wind is 74 mph (64 knots) or greater. A property is
not considered not-habitable because the beach or surrounding area has been made less than
desirable by a storm.
Should a villa or condo be sold prior to your arrival, Cozumel Seaside Retreats
will endeavor to substitute comparable or better accommodations without liability.
If comparable accommodations are not available, or guest chooses to decline
substitution, guest may receive a complete refund of what was paid for the original villa.
Things beyond our control
Our staff works very hard to make sure your stay is happy and comfortable.
However, there are things that are out of our control, please understand that there will be no refunds or discounts offered or expected. Examples of these types of things that are out of our control include: breakdown of air conditioners, TVís, VCRís, electronics and appliances, construction nearby, beach accesses unusable due to acts of nature, a home not decorated to your tastes, bad weather, disturbances by neighbors, or beach access location.
Responsibility for children/minors:
Adults traveling with children and minors are solely responsible for them. There is
no life guard on duty at the pool or hot tubs. no life guard on duty at the pool or hot tubs.
Agent/ and or Owner shall not be liable for damages resulting from injury to any person or any personís property in connection with this Rental Agreement or while on the premises. TENANTS agree (1) to indemnify and hold harmless Agent / and or Owner from any liability, loss or obligation resulting from any such injuries or damages, and (2) to resolve any disputes under Mexican law. The
municipal court of the city of Cozumel, state of Quintana Roo, Mexico, will have complete and absolute jurisdiction regarding any legal action.
By making a payment on this reservation you are agreeing to all the terms set forth.
Thank you for renting from us, Thank you for renting from us,
Cozumel Seaside Retreats
Mex. Mobile: 0449871039126
Mex. Office: 1205353
USA PH: 863-COZUMEL
Blackberry pin: 225BF927
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